Privacy Policy

Last Updated and Effective:

Thank you for trusting in our products and services. In order to provide the Hailmy® marketplace platform through our website (, and continue to make them better, Hailmy ("Hailmy," "we," "us," or "our") collects information from you.This Privacy Policy explains how Hailmy collects, stores, uses, transfers, and discloses your information.

Hailmy may periodically revise this Privacy Policy. You will be informed of this through the posting of the revised Privacy Policy on our website and updating the "Last Updated and Effective" date at the top of this Privacy Policy, through the contact information you have provided or via a pop-up notification on our website. Any changes to this Privacy Policy will be effective immediately on posting the updated Privacy Policy unless otherwise stated or as required by applicable law (for example, a different form of notice and your opt-in or opt-out consent, etc.). By continuing to use our website, you agree to the revised Privacy Policy to the fullest extent permitted by applicable law.

Please also check the applicable Terms of Service, which also apply to the use of the Hailmy website. Terms that are defined in the Terms of Service have the same meaning as in this Privacy Policy.
You should read the policy in full, but here are a few key things:

  • When you use our website, even if you are just browsing, we will receive certain information from you, such as the type of device you are using and your IP address.
  • You may choose to share other information with us, such as your email address, by creating an account, purchasing or providing content to our website.
  • If you have questions about this policy, how we collect or process your personal data, or any other matter related to our privacy practices, we would like to hear from you; please Contact us .

1. Scope of Hailmy Privacy Policy

This privacy policy applies to all aspects of our website and the information we may collect offline.

This website may link to or merge with websites or content hosted and served by others beyond our control, such as third-party websites, online assets, platforms, social networks or systems, each of which is subject to privacy policies and business practices of third parties. You understand and agree that Hailmy is not responsible for the security, privacy or business conduct of any third party.

2. Information We Collect

We collect information about you directly and automatically when you visit the website, and sometimes from third parties. According to various applicable laws, some of this information may be considered "personal information." When required by law, we treat information that can identify you as a specific and identified person as personal information (such as your name, phone number, and email address) and other information, including IP addresses and cookie identifiers. Also, if we combine information that we consider to be non-personal with personal information, we will treat the combined information as personal information under this privacy policy. Please note that we may de-identify personal information so that it is not personal information, such as by adding or converting it into a code, sometimes using a function called "hash". We will treat de-identified information as non-personal information to the maximum extent permitted by applicable laws.

(a) Information You Provide
    Hailmy may collect personal information from you when you:
  1. Create an Account on, Login to, or Interact with the website. When you register or log in, update or add information or content to your account, Hailmy will collect your name and email address and other information you provide, such as a phone number. If you create an account, we will ask you to create a username and password, but we can enable other methods, such as logging in through one of your existing social media accounts (such as Facebook, Instagram, Twitter, or your Apple ID). . Hailmy will also collect certain information related to any social media platform accounts or Apple IDs that you use to log in or link to your Hailmy account (such as your username, profile, and number of followers), either of which is entirely up to you. you. link the account to your Hailmy account or log in to Hailmy through that account. We may store payment information (such as credit or debit card details), but only if you choose to save it to your account.
  2. Make a Purchase through the website. Hailmy will collect the information you provide when ordering Hailmy Video, including, for example, and where applicable, your name and email address, any mobile phone contact number you choose to provide (you or the recipient),the name of the recipient and the details you provided in the request. Hailmy will process the payment information you provide during checkout. We collect the information of the recipients within the scope necessary to provide Hailmy video services, either as part of the content or the transaction itself (for example, we share the recipient's name and requested details with the appropriate Hailmy Talent).
  3. Participate in Promotional Activities. Hailmy collects the information that you provide when you participate in promotions through our website. Each promotion has its own terms and conditions or official rules, which you should review as they may contain other requirements (such as, allowing use of your name or likeness in advertising).
  4. Contact Customer Service through the website. Hailmy collects the information that you provide in connection with us providing you customer service.
  5. Provide Content to the website. We collect information when you submit content to us, such as a video, review, photo, email or text, they, whether submitted to our website directly or through a Social Media Platform, and all Talent Content, is subject to the applicable Terms of Service. As a result, others may access it, use it, and share it in accordance with the Terms of Service.
  1. Use Social Media with the website. We collect information when you interact with our website through any "Social Media Platform"). For example, we may enable you to use certain of your existing Social Media Platform accounts to create an account on our website or "like" or "share" content from our website. Doing so may allow us to collect (or the third party to share) information about you. Some of your information, such as your username, may be publicly displayed. We may also receive information about you if other users of a Social Media Platform give us access to their profiles and you are one of their connections or "friends". In addition, we and the Social Media Platform may have access to information about you and your use of our website and the Social Media Platform. The information we collect is subject to this Privacy Policy. The information that any third party collects is subject to its privacy practices (including whether it shares information with us, the types of information shared, and your choices about what may be visible to others).
  2. Use the website as a Hailmy Talent. When you use our website to become or become a Hailmy talent, in addition to the information you provided when you created your account, your name, email address, phone number and the user name of the social network you provided, we will also collect the following personnel Prepare video data for you, and other information related to our relationship with you, such as payment information. Hailmy pays you through a third-party payment provider selected by Hailmy. Before providing your personal information, you should check the privacy policy of the payment provider, because they are responsible for personal information in their own right, and their privacy practices may be different from ours.
  3. Apply for a Job with Hailmy. We collect the information you provide when you apply for a job with us (for example, through the "Jobs" link on our website) or directly; this may include your name, contact information, employment history, educational background, any self-identifying information (such as gender and ethnicity) and other information you provide. Please note that your use of a third party tool or third-party applicant tracking system utilized by Hailmy (e.g., LinkedIn, Indeed, etc.) to apply is subject to the third party’s privacy policy.
(b) Information from Third Parties

We may also obtain information, such as contact details (for example, name and email address), country, IP address, purchase histories, marketing preferences, cookie information, hardware and software information and other technical information about you from third parties, such as other users of the website who upload information or sync their contacts, analytics companies, Social Media Platforms, and other third party business partners. We and our third party business partners may collect information about your visits to and activity on our website and other websites and services. We may combine that information with other personal information we have collected from or about you. We may share certain of this information with third party business partners for similar purposes.

3. Cookies and Tracking Technologies

(a) Cookies and Tracking

When you visit our website or otherwise interact with us or our content, we and third-party advertising and analytics companies and other third party business partners may use a variety of tracking and other technologies that automatically or passively collect certain information ("Usage Information"). We may use these technologies for a number of reasons, including to save your preferences for future visits, to our website, keep you logged in between visits, to serve targeted advertising to you, and to provide you with improved services. The information we collect may include (but is not limited to):

  • Date and time of your visit to our website;
  • Areas you visit within our website;
  • Links that you click on within our website;
  • Websites or advertisements you visit before or after visiting our website;
  • Terms you entered into a search engine that lead you to our website;
  • IP address, mobile device identifier, or other unique identifier and usage information for the device used to access our website;
  • Precise location data from your device, if you have opted-in to the collection of that information (you may be able to disable the collection of precise location data through the settings on the device used to access our website, but your approximate location may remain available through its IP address or other information that we collect);
  • Device and connection information, such as browser type and version, operating system, and platform; and
  • Whether an email message we sent was opened and whether a link in the email message was clicked.
    The methods that may be used to collect Usage Information include the following:
  1. Cookies and Local Storage.Cookies and local storage. Cookies are data files that are placed on your device and are used to access websites or access our content. Some web browsers and some browser plug-ins (such as Adobe Flash) may provide additional local data storage mechanisms, which are used in a similar way to cookies, and certain content on our website may use this local storage. Cookies, Flash cookies and other local storage devices can be used for a variety of purposes (for example, to identify your device when you visit our website again, access your authentication information, store information related to your browsing in our website, or enable certain features of our website). Some cookies are essential for the operation of the website, without them, certain functions and services that you request cannot be provided. If you disable cookies, adjust privacy settings on your device, restrict local storage, or restrict these technologies, you may not be able to use some of the features on our website.
  2. Web Beacons. Small graphic images or other web programming code called web beacons (also known as "pixels", "1x1 GIFs" or "clear GIFs") may be included in our web pages and email messages. Web beacons may not be visible to you. Web beacons or similar technologies may be used for a number of purposes, including to count visitors to the website, to monitor how users navigate the website, to count how many email messages we sent were opened, and to count whether a link in an email message we sent was clicked.
  3. Embedded Scripts. An embedded script is a programming code that is designed to collect information about your interactions with the website, such as the links you click on. The code is temporarily downloaded onto your device from our server or a third party service provider, is active only while you are connected to the website, and is deactivated or deleted after you are no longer connected.
  4. Other Technologies.Other Technologies. We may also use other technologies that collect similar information for security and fraud detection purposes.
(b) "Do Not Track" Signals

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, Hailmy does not currently alter our practices when we receive a "Do Not Track" signal from a visitor’s browser except as specifically required by law. For information about "do not track" from The Future of Privacy Forum, click here.

4. How We Use Information

We may combine information that we have received from you with information from other sources to operate, tailor content, personalize, adjust, and improve our website. We use your information:
  • To fulfill your request for a Hailmy Video, accept your payment, ship and deliver your orders, deliver email messages, and process information you provide through our website;
  • To maintain your account, to assist with payment transactions, to facilitate use of the website, and to communicate with you about your account, our relationship with you, and your use of the website, such as by verifying your information, requesting that you respond to a survey, or checking on the status of an order or request. We may send you text messages if you have provided us with your mobile telephone number for that purpose;
  • To establish and manage a relationship with you as a Hailmy Talent or a Hailmy Partner;
  • To send you promotional email or text messages communications from Hailmy (not from any third party) if you have opted in to receive them. To stop receiving email messages, click on the "unsubscribe" link in the footer of the promotional email; please note that even if you unsubscribe, we may send you communications relating to your account or use of the website, such as administrative and services announcements.
  • To conduct and administer a Promotion if you have chosen to participate. We will not share your information with a third party for the third party’s marketing or promotional purposes unless you agree when you choose to participate in the Promotion;
  • To provide you and others with customer service, to assist in resolving issues, and to evaluate and improve our customer service and processes;
  • To use any Submission or Talent Content as set forth in the applicable Terms of Service, which may include the public display of some information, such as your name, username, or where you reside;
  • To consider your job application and, in connection with the application, to fulfill legal reporting requirements, for internal business purposes (such as to evaluating and improving our recruiting processes), or to defend against employment-related claims;
  • To contact you about administrative matters, such as the applicable Terms of Service, or other issues;
  • To better understand your personal preferences and to enable us to provide you with improved and personalized communications and services;
  • To compile aggregate data about website traffic and interaction;
  • To tailor the content and advertising we display to you or others, on our website or elsewhere, and to analyze trends and statistics;
  • To create advertising models through lookalike modelling or other research methodologies;
  • For internal business purposes, such as improving our website, products, and services and to comply with legal requirements and our business practices, such as our recordkeeping, backup, and document retention policies; and
  • For other reasons that (a) we disclose when asking you to provide your information, (b) with your consent, or (c) as described in this Privacy Policy.

5. How We Share Information

We share non-personal information, such as aggregated statistics and de-identified information, with third parties to the extent permitted by applicable law. Hailmy also shares personal information as provided below in more detail. We do not share personal information with any third party to use for its own marketing or promotional purposes without your consent.

(a) Third Parties Providing Services on our Behalf

We use third parties to perform certain services on our behalf, such as hosting the website or website features, providing website usage analytics, fulfilling orders, processing payments, sending email or other communications, providing marketing assistance and data analysis or enhancement, running Promotions, or performing other administrative services. We may share information about you with these third parties to allow them to execute, deliver, or improve the services that they provide for you and for Hailmy.

(b) Employment Applications

If you apply for a job with Hailmy or any of our subsidiaries or affiliates, we or our service providers may ask you to provide self-identifying information (such as veteran status, gender, and ethnicity) in conjunction with laws and regulations ]r regulatory agencies. Providing such self-identifying information is voluntary, but if you do provide such information, we and our service providers may submit that information to the appropriate government or regulatory agencies to fulfill reporting requirements and use that information to defend against employment-related complaints.

(c) Promotional Activities

If you participate in a Promotion, we may disclose your information to third parties or to the public in connection with conducting and administering the Promotion, for example, to select a winner, provide a prize, as required by applicable law (such as publishing a list of winners), or as permitted by the applicable terms and conditions or official rules of the Promotion.

(d) When You Request That We Share Your Information

We may share information when you request us to do so, for example, if you opt-in to receive a communication from a third party or if you engage with a Social Media Platform or other third party application or feature through which information about you is shared.

(e) Administrative Reasons, To Enforce and Protect Legal Rights

  1. To the extent permitted by applicable law, we will disclose your personal information pursuant to a law, regulation, court order, or other legal request or process, such as disclosure to law enforcement or other government officials or agencies in connection with any investigation, for example of fraud, intellectual property infringement, or any other activity that is or may be illegal or may expose Hailmy, you, or another to legal liability. This disclosure may include legal requests from a jurisdiction outside of the United States when we have a good faith belief that the response is required by law, regulation, court order, or other legal request or process in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally-recognized standards.
  2. We will disclose your personal information when necessary to exercise, enforce, establish, or defend our legal rights. For example, we may review your account information in order to investigate allegations of hacking or a breach of the applicable Terms of Service. We will disclose your personal information to our legal and other advisors, consultants, and law enforcement or other government entities.

(f) Protecting Others

We will disclose your personal information to third parties when we believe the disclosure is necessary to protect the rights, property, or safety of another. For example, we disclose personal information relating to a website account if we in good faith believe that a website account is being used in ways that are harmful to another or contrary to the applicable Terms of Service.

(g) Business Transfers

In evaluating or engaging in a sale of assets, merger, acquisition, reorganization, bankruptcy, or other transaction, we reserve the right to disclose, transfer, or assign your personal information and communications. By providing your personal information, you agree that we may transfer such information to the acquiring entity without your further consent.

6. Children and Parents

Our website is intended for a general audience and not for use by anyone younger than the age of 16. We do not knowingly collect personal information from children younger than the age of 16, without the consent of a parent or legal guardian; if we learn that we have done so, we will promptly remove the information from our active databases. If you are a parent or legal guardian who believes that we have collected or used your child’s personal information without your consent, please contact us; pleaseContact Us.

7. Your Choices

(a) Marketing Preferences

To stop receiving promotional email communications from Hailmy, click on the "unsubscribe" link in the footer of the promotional email. As noted above, we may send you email communications relating to your account or use of the website even if you have unsubscribed. To stop receiving promotional text messages, text "STOP" to 22-636. As noted above, you will receive a confirmation text.

(b) Third Party Advertising and Analytics Companies and Your Choices

Hailmy works with third party network advertisers, ad agencies, and other advertising partners to serve Hailmy ads online. We may use information we have learned about you to target ads to you and to allow third parties to target ads to you. We also use third party analytics providers to provide us with information regarding the use of the website and the effectiveness of our advertisements. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons), and they may otherwise collect or have access to information about you, including Usage Information. We and our third party advertising and analytics providers may collect personal information over time when you visit the website or other online websites and services.

We may share non-personal information, including information that has been de-identified, aggregated user statistics, and Usage Information, directly or indirectly through third party business providers, with third party advertising companies, analytics providers, and other third parties, including for the purpose of serving you more relevant ads. We may retain third party providers to help us perform these tasks. For example, we may share personal information with third parties who combine and link information from Hailmy with information from other sources. These third party providers may then make non-personal information available to third party advertisers, including information about your interests and preferences, to enable them to serve you more relevant ads.

8. Accessing Personal Information and Retention Period

(a) Accessing Your Account

Please note that if you choose not to provide us with certain personal information, we may not always be able to provide you with the relevant Hailmy product or service that you request. For example, without providing an email address, you will not be able to create a website account.

  1. If you have a website Account, you may access, view, correct, or update certain personal information collected about you, as well as deactivate or delete the account through the account services portal on or in the mobile application. Hailmy Talents may also deactivate their account by contacting their Hailmy talent representative.
  2. If you have any concerns about how we are using your personal information, would like to access, correct, or delete the personal information that you have provided to us, please contact us.

(b) Retention Period

When you request that we delete your personal information, we will take commercially reasonable steps to remove it from our active databases but will keep original information consistent with our business practices to the extent permitted by applicable law (for example, for purposes of dispute resolution, enforcement of agreements, complying with legal requirements, recordkeeping, backup, and document retention).

9. Data Security

Hailmy takes commercially reasonable security measures to protect the information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and you use our website and transmit information to us at your own risk. If you have any questions about security on our website, please contact us; see Contact Us .

10. Contact Us

(a) To contact us about this Privacy Policy only:

  1. Send an Email to:
  2. Write to us at: Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.

(b) To contact us on other matters:

Write to us at: Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.